The University of Huddersfield Students’ Regulations

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September 2006 edition

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Appendix 4 University of Huddersfield Partnership Statement

This statement sets out the University’s commitments to its students and its expectations from you in return.

We aim to provide you with full, accurate and timely information on our courses, facilities and services, and our policies, regulations and procedures in areas such as equal opportunities and diversity, assessment and examination arrangements, complaints, health and safety, and the standard of behaviour we expect from you.

We will:

• help you to gather sufficient information to select your course
• reply to all queries patiently, politely and efficiently
• operate a fair and timely selection procedure for all applicants
• send you clear and unambiguous letters setting out the conditions for admission
• invite you, if you have a disability, to visit us to discuss any special facilities that you may need
• try to provide an effective and flexible learning experience for you deliver courses that are well designed, relevant and quality-assured
• provide appropriate course materials and learning resources
• carry out fair assessment that is quality-assured
• provide timely feedback on all coursework and inform you of your progress towards your award
• use external examiners to satisfy ourselves of the quality of our awards and the fairness and rigour of our assessment
• offer you information on the range of student services intended to support your learning experience, such as welfare, counselling, financial advice, careers advice, recreational facilities, health care, and spiritual and pastoral support services
• seek and listen to your comments to improve the courses we deliver
• deal with complaints and appeals against results fairly and efficiently, in confidence and without bias
• provide opportunities for you to participate or be represented in our decision-making processes

We ask you to make yourself aware of relevant details of our courses, facilities and services, and observe our policies, regulations and procedures in areas such as equal opportunities and diversity, assessment and examination arrangements, complaints, health and safety, and the standard of behaviour we expect from you.

We ask you to:

• Satisfy yourself that your selected course meets your needs and aspirations, and, if not, to seek advice from your tutors
• provide us with accurate information about yourself and, if you have a disability, any special facilities you need to support your studies
• keep appointments for interviews and reply to letters promptly
• make the most of the learning opportunities offered to you by:
  • studying diligently and organising yourself effectively
  • attending classes punctually and regularly
  • taking part in additional activities as required
  • meeting commitments and deadlines
  • contributing actively to tutorials, seminars, practicals and fieldwork , and always producing your best work
  • submitting assignments (which must be your own work) on time
  • entering for and attending the relevant examinations
  • informing tutors immediately if you are experiencing difficulties so that we can offer you advice
  • acting on feedback given by tutors
• make the most of the opportunities that exist for you:
  • to become involved in the University decision-making processes
  • to take an interest in the affairs of the Students’ Union
  • to offer feedback on your learning experience
  • to make use of the range of support services and staff available to you, should you encounter problems or difficulties
• treat all your fellow students and members of staff with mutual respect
• be an ambassador for the University